LEGAL
Privacy Policy 

1. Introduction

We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, apply for roles, contact us, or otherwise interact with us.

We act as the data controller for the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

Personal identification information, such as name, job title, employer, date of birth, and contact details including email address, telephone number, and postal address.

Recruitment information, including CVs, personal statements, employment history, education, qualifications, references, and right-to-work information.

Technical data, including IP address, browser type and version, time zone setting, operating system, and information about how you use our website.

Communications data, including correspondence with us by email, telephone, contact forms, or other means.

Usage data relating to how you interact with our website and services.

We do not intentionally collect special category personal data unless it is voluntarily provided and necessary for a specific purpose, such as recruitment adjustments.

3. How We Use Your Information

We use your personal data for the following purposes:

To process and assess job applications and recruitment enquiries.

To communicate with you, including responding to enquiries and providing information you have requested.

To manage our relationship with candidates, partners, suppliers, and stakeholders.

To operate, maintain, and improve our website and services.

To comply with legal, regulatory, and contractual obligations.

To protect our business, staff, and users, including for fraud prevention and security purposes.

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Consent, where you have given clear permission for us to process your data.

Contractual necessity, where processing is required in connection with a contract or to take steps at your request prior to entering into a contract.

Legal obligation, where processing is necessary to comply with the law.

Legitimate interests, where processing is necessary for our legitimate business interests and does not override your rights and freedoms.

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. Personal data is stored securely and access is restricted to those who require it for legitimate business purposes.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

6. Sharing Your Information

We may share personal data with trusted third parties where necessary, including:

Service providers who support our IT systems, recruitment processes, website hosting, and communications.

Professional advisers such as legal, financial, and regulatory advisers.

Regulatory or law enforcement bodies where required by law.

We do not sell personal data to third parties.

7. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, to protect your information.

8. Your Rights

Under data protection law, you have rights including:

The right to access your personal data.

The right to rectification of inaccurate or incomplete data.

The right to erasure, where applicable.

The right to restrict or object to processing.

The right to data portability.

The right to withdraw consent at any time, where consent is the lawful basis.

Requests can be made by contacting us using the details below.

9. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse usage. Further information about our use of cookies is available in our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to exercise your rights, please contact us.

Email: customers@holdham.com

Telephone: +44 (0)1388-661394

Write to us: Railway Station, Bob Hardisty Drive, Bishop Auckland, DL14 7TL.